If You Build it, They Might Not Come - notes

Submitted by Sarah Pullman on Fri, 2007-10-12 12:53.

Lead by Eric Squair and Cristen Perks


Agenda
- MANIFESTO
- STRENGTHS
- WEAKNESSES
- BEST PRACTICES
- EXAMPLES
- DISCUSS
- FACEBOOK!

MANIFESTO
Why organize in pre-existing online communities?
Why use pre-existing software tools?

  • If you build it, they may not come
  • Fish where the fish are.
  • My message IN their life, not their life
  • Optimize resources (time & money)
  • Silo Destruction
  • Low barrier to entry

WORKING GROUP: WHY TO BUILD YOUR OWN TOOLS

  • Branding
    • Immersive experience
    • Consistent aesthetic and use experience
  • Control
    • Keep people on our site (e.g. avoid YouTube "Related Videos")
    • Create something that doesnt exist
    • Custom functioanlity / features
    • Privacy
    • Own Your Own Data
    • Access Your Own Data
  • No third-party organizing success stories
  • Reach communities that are not quantified online
  • Avoid supporting corporate bloodsuckers


WORKING GROUP: WHY TO USE PRE-EXISTING TOOLS

  • Meet people halfway
  • Changing existing culture
  • People trust: Friends first, Experts second, Celebrities third (Edelman's research)
  • Permanence, Long-term growth
  • You can still brand to some degree
  • Saves money
  • Less risk



BEST PRACTICES OF USING ONLINE TOOLS
(how to mitigate the disadvantages)

  • Brand your tools
  • Plan + collect your data
  • Subvert the bloodsuckers
  • There is no perfect solution: use a strategy-based hybrid approach
  • Know your audience
  • Participate in your organic networks


MISC

- Care2 has a "Social Network ROI Calculator" -- http://www.frogloop.com/social-network-calculator

testimonials

"This conference is small enough to really learn from the other attendees, and is very focussed on online social change, and what it takes to make it happen. It's very well facilitated and structured, with constant learning opportunities – and that's why I've returned year after year."
Eric Squair, Manager of Web Communications, Greenpeace Canada