Sarah Pullman's blog

Reproduce & Revolt: The Role of Design, Art and Culture in Community Transformation - Notes

Submitted by Sarah Pullman on Wed, 2007-10-03 16:38.

Led by Favianna Rodriguez, Tumis

notes by Mack Hardy

- Cultural work and radical graphics
- The role that designs play in inspiring people
- telling a story, and talking about how the graphic design created uptake of the project
- Year 2000
- Not in our name - women of color against the war
- War Targets Poor People of Color
- posters and graphics are highly visible and accessible non online people
- 2003 WTO - talking about the role of globalization and farmers
- Human Need not Corporate Greed -
- going after republicans and democratic national conventions
- big business sitting on top of the world
- Stop the Evictions - spanish and english
- graphics and web
- we need to visulize and share our vision
- people need to be able to see themselves
- posters are good for illustrating
- Housing is a human right
- working class families are being pushed out
- Oakland for the people
- gentrification
- Queer Latinas Youth Conference
- issues of representation, how are you representing woman, people of color
- what is our responsibility to representation
- Education, not Incarceration
- Prop 21 - 3 mistamenors, and you get life
- Dolores
- creating images of empowerment
- International Migrants Day
- how do I reach a population that is not on line

Storytelling - Session Notes

Submitted by Sarah Pullman on Wed, 2007-10-03 16:17.

Led by Jacqueline Voci, Chief story officer for Voci Communications

notes by Donna Barker

Voci works to help companies and organizations create, hopefully, wildly fabulous brand stories that engage with audiences on their terms and with their language to spark them to take action.

Group was interested in knowing how to deal with:
➢ Brand consolidation: different stories, same brand
➢ Many different audiences
➢ Identity crisis: who are we and are we who we think we are
➢ Evolving stories
➢ Process and making sure it resonates
➢ How membership can help tell the story
➢ Simplification of complex messaging
➢ How to tell stories that engage employees, from bottom to top
➢ Building the capacity for consistent storytelling within organizations – from press releases to fundraising

Human-centred design practices: five common myths

Submitted by Sarah Pullman on Wed, 2007-10-03 16:13.

with Dave Robertson of Critical Mass

notes by Donna Barker

Brief, inaccurate history of interaction
2 people carrying out a transaction
Buying a computer in Brazil 10 years ago as case study: in person interaction with questions and finding out what the purchasers needs are to custom build the computer.

Buying a computer in Prince Rupert 10 years ago as case study: catalogue to guide first impression, call the vendor to have other questions answered.

Buying a computer today: most people in room have bought a PC online in the last 2 years. Salesperson is mediating purchasers with thousands of people a day who they never see face to face. The problem, if you can’t see who you’re talking to, this is what happens: the vendor goes through increasing degree of isolation from customers and don’t know who those customers are.

The first step is to be self-referential. “We need to build a site to sell computers and I think it should behave like this.” But it’s like looking into a mirror. You don’t see the millions of customers behind the mirror, you only see yourself.

Impact on the manufacturer and brand is that it compromises the loyalty of the relationship since people don’t get what they expected or need.

Campaign Strategy: Leveraging Technology Within It - Session Notes

Submitted by Sarah Pullman on Wed, 2007-10-03 15:37.

led by Liz Butler and Cristen Perks

Notes by Tate Hausman

Think of a campaign you've run or want to run

We all talked out our campaigns in 1 minute to one other person. Then shared how those discussions happened with a group.

Campaign strategy is NOT organizational strategy. An org should already have a strategic plan. And it also should have a separate plan for each campaign. The two together should be given to the technologist, to let him/her pick/build the right technology that helps both.

Liz then went through her PPT.

Mapping -- visually representing the problem / strategy / power structure -- is the most underutilized tool for campaigners. It's very very useful. Get the data to map through research.

It's very dangerous to lead this planning process with tactics, but very common.

Make sure that campaign tactics are aligned with overall organizational strategy, so that you win-win.

Tactics should increase in intensity -- build the pressure, don't put it all out there in the first shot.

Innovation Processes (Staying on the Edge of Cutting) - Session Notes

Submitted by Sarah Pullman on Fri, 2007-09-21 14:34.

Session facilitator: Michael Silberman, EchoDitto

notes by Jon Stahl

EchoDitto's practice for sharing innovation in their ~20 person organization: weekly, Monday-lunch "creative jam" sessions. Share interesting new tools, statistics, campaigns doing interesting things, etc. "skipping rocks" One hour.

1. One-minute summary
2. Two minutes of questions --- what does it do, how could we use this
in a campaign context.
3. Tag source URLs in (shared delicious account. Tag with
staff name.)
4. Lightly facilitated
5. They don't capture the discussion – only capture the sites via delicious.

They follow the rabbit trails for a couple of minutes.

We're Full!

Submitted by Sarah Pullman on Fri, 2007-08-24 13:39.

With almost a month left to go before Web of Change 2007, we're delighted to find ourselves at capacity already. We're delighted because it means that we're gearing up for our biggest event yet – for four days packed with brilliant people, engaging conversation, lots of learning, and lots of fun.

Requests to attend are still arriving daily, and even as we're delighted to have a full event, we're disappointed to have to close our doors. So if you were hoping to attend this year, and didn't get registered in time, please send an email to [email protected]. We'll keep you posted as the next few weeks shake down.

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"The thing that draws me back is not the 'professional development', but rather the incredibly powerful connection back to why we do all what we do. WOC recovered for me the purpose of this work and why I am in it. I think this is true for many who have been there – and the realization and clarification of this with trusted friends leads to a lifelong bond."
Katrin Verclas, Executive Director, Nonprofit Technology Network (NTEN)